Drivers
Last updated
Last updated
After every successful order, if Driver Wallet System is disabled, the earning of the order delivery fee for that order is calculated and added to any previous earnings.
From the screenshot above, you can see list of drivers and their current earning with an action button to payout/transfer to driver wallet.
The payout button is use to initiate a payout for that driver. You will be shown a dialog like in the screenshot below.
From the dialog/modal, you can enter the amount you want to record as payout to the driver and select your payment method that you are paying/paid the driver with. You can enter note for the payout request, for example the transaction id for the bank transfer you did to the driver.
Note: After payout, the amount will not be deducted from the driver earning immediately, you will need to approve the payout in the Driver Payouts page.
For transfer action button, this will allow the system to transfer entered amount from driver earning to driver wallet account. You will be requested to enter current admin account password to confirm transfer
On the driver payouts you can see list of requested payouts and the approved/rejected payout.
As mentioned previously, all driver payout request made from the driver earning page are recorded here awaiting action. As you can see from the screenshot above, there are payouts record with Approve ✅ and Reject ❌ buttons for you to either accept/confirm the payout or reject/cancel/decline the payout request.
After approving the payout, this amount is then deducted from the driver earnings, but if the payout is rejected, then no amount is deducted from the driver earning at all.
Note: With recent version of the driver app, driver themselves can request for a payout and the request can only be approved by the admin.
There is no automatic payout to driver account, so you might have to manually send the payment to them before confirming the payout request.
So what happens if you don't want to use driver wallet or earning? Well there is driver remittance page. With the page you can see the amount with which of the drivers in the system.
After every order, the order total amount is recorded against the driver account. So you know amount expected to be with any driver at anytime.
You can see the order details in a details modal. Here you get info like products ordered, customer, vendor of order, fees etc.
You can then change the remittance status to collected/cancelled depending on if you collected the money from driver or not.
