> For the complete documentation index, see [llms.txt](https://edentech.gitbook.io/glover/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://edentech.gitbook.io/glover/backend/in-app-live-chat-support.md).

# In-App Live chat/support

{% hint style="info" %} <mark style="color:red;">**Note:**</mark> Make sure you have use the "**User role/permission**" fix button in the "**troubleshot menu**" first. This will solve any missing menu for the backend
{% endhint %}

This feature was introduced in Glover 1.5.6. You can set your custom script or live to show live chat widget to link to customer/vendor/driver app.

{% hint style="info" %} <mark style="color:red;">**NOTE:**</mark> Its almost the same steps for most live-chat/support platform. We are just using <mark style="color:blue;">tawk.to</mark> as an example
{% endhint %}

### SETTING UP tawk.to

First go to <https://www.tawk.to/> and create an account if you don't have an account before.

* Login/Signup on <https://www.tawk.to/>
* Go to Administration at the bottom left corner of the screen and click on it
* On the settings page, click on Chat widget

![](/files/FJE6nWNIU9jPbxEECFmP)

* On the chat widget screen/page, there are 2 options/ways you do this,either you copy the chat link or copy the script code

![](/files/8dRzgPRTCabr6NARZTys)

* Whichever you copy, either Direct chat link or script code, you need to paste this in the **In-App Support page** in the backend and save it

![](/files/GnSjo6UbJwygts74DEtL)

Now there should be a live-chat/support in the app.


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